EXCEPTIONAL CUSTOMER SERVICE

is our priority so our clients are always pleased

CLAIM

Lodge a claim with your insurer and request that Hail-Kings is your repairer of choice.

 

ASSESSMENT

Your vehicle will be assessed by one of our technicians and you will be provided with a repair date.

REPAIRS

Deliver your vehicle to our facility where it will be repaired.

COLLECTION

Pay your policy excess, collect your vehicle and have peace of mind with a lifetime warranty.

WHO WE ARE ?

Was your vehicle damaged from a hail storm?

No need to worry! Hail-Kings Australia is the best solution to hail damaged vehicles in Australia. Here at Hail-Kings, we use a wide range of traditional and contemporary techniques to fix all kinds of dents to perfection. With a team of up to 40 trusted, experienced and completely qualified Paintless Dent Removal (PDR) specialists who have been in the industry for more than 20 years, you can rest assured that your vehicle is in the right hands.
Hail-Kings works with major insurance companies and dealerships.
What are you waiting for? Contact us to get your vehicle back to its former glory as soon as possible!

Our Repair Process

Damage and Claim

After making your hail claim with your insurer, if you have been allocated to Hail-Kings, your insurers claim staff will be able to book your vehicle in for an assessment and give you the relevant information. If they are unable to book your car in for an assessment, don’t hesitate to contact us directly so that we can personally take care of your claim and relieve your stress. If you are uncertain how the assessment will occur, please contact your insurance provider or contact our friendly staff on

1300 114 964 or info@hailkings.com.au

Assessment

Your vehicle will be assessed at a designated repair centre by one of our highly qualified technicians. We use our own personal electronic estimating system which ensures an efficient and accurate quote. Once your vehicle has been assessed we will be able to provide you with repair details including repair viability and method of repairs. You will be advised of your assessment outcome and booked for a repair date. If your vehicle is deemed to be a total loss, we will inform you at the assessment and make arrangements with your insurer for the total loss to be processed.

Repairs

One of our proficient technicians will begin repairs to your vehicle. The method and approach to the repairs depending on the damage may vary, however if PDR is all that is required, we will be able to have you back in your car within a few days. Vehicles requiring conventional repair or a combination of PDR and conventional repair will take up to two weeks. Vehicles requiring weld on panels (ie: new roof) can take up to three weeks. We use all genuine parts supplied by your vehicle manufacturer to ensure the best quality result and repair times can vary depending on how soon we can receive the new parts.

Collection

Once repairs are completed, we carry out a final quality assessment to ensure all repairs are completed to perfection and industry standards. Your vehicle will then be treated to a complementary wash and vacuum. We will make contact to advise you that your vehicle is ready for collection and arrange payment of your excess (if necessary).

Hail-Kings fixed almost 4000 cars for us in the 2019 Sydney hail storm. They are very professional, organised and carried out the best quality work that I have seen by anyone in this industry. The Suttons Group would like to thank Hail-Kings for their work and we highly recommend them for all hail repairs.

JOHN H SUTTONS PD, Homebush

Hail-Kings have made my life easier when it comes to hail repairs. I can always depend on them to schedule me in even on short notice, and their rates are exceptional and their repair work is fantastic. It would be my pleasure to recommend them for anyone seeking a hail repairer.

MARK J City ford, Alexandria

We have been using Hail-Kings for a long time now and have never had an issue. They are always punctual, and honest about every job. I can always rely on them to get me out of trouble and their exceptional customer service is second to none. HIGHLY RECOMMENDED.

ODI O Western Toyota, Guildford

Being an auction house, we always have a lot of hail cars that we need repaired. Thankfully, Hail-Kings is our solution. They can repair a large number of vehicles with the best quality of repairs in such a short amount of time as well. Week in and week out, the work that this company does always exceeds my expectations.

MARK S Auto Auctions, Guildford

The work that Hail-Kings does is like magic. Sometimes there are cars that I think are beyond saving, but the guys at Hail-Kings always seem to have a solution. They carry themselves with upmost respect, and have become like family to us. There is no one better in the industry.

GREG A Basha Autohaus, Ryde

I would love to show my appreciation and gratitude to Hail-Kings. They always provide us with high quality work, hard to beat quotes and always treat my employees and customers with respect. You would not be mistaken in considering Hail-Kings for your Hail-damage needs.

PAUL T Prestige Autobody, Artarmon

Our Partner Repairers

Other Major Insurers